{"id":8184,"date":"2025-08-19T11:35:33","date_gmt":"2025-08-19T15:35:33","guid":{"rendered":"https:\/\/medicblood.org\/?page_id=8184"},"modified":"2025-09-24T10:20:40","modified_gmt":"2025-09-24T14:20:40","slug":"donor-app-faqs","status":"publish","type":"page","link":"https:\/\/medicblood.org\/es\/donor-app-faqs\/","title":{"rendered":"Preguntas frecuentes sobre la aplicaci\u00f3n para donantes"},"content":{"rendered":"<div class=\"wp-block-stackable-columns alignfull stk-block-columns stk-block stk-ef250dc\" data-block-id=\"ef250dc\"><style>.stk-ef250dc {margin-bottom:0px !important;}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-ef250dc-column alignfull\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-fcfddda\" data-v=\"4\" data-block-id=\"fcfddda\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-fcfddda-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-fcfddda-inner-blocks\">\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-1649680\" data-block-id=\"1649680\"><style>.stk-1649680 {margin-bottom:0px !important;}.stk-1649680-column{--stk-columns-spacing:var(--stk--preset--spacing--60, 2.25rem) !important;}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-1649680-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-4157f56\" data-v=\"4\" data-block-id=\"4157f56\"><style>.stk-4157f56-container{margin-top:var(--stk--preset--spacing--80, 5.06rem) !important;margin-right:var(--stk--preset--spacing--80, 5.06rem) !important;margin-bottom:var(--stk--preset--spacing--80, 5.06rem) !important;margin-left:var(--stk--preset--spacing--80, 5.06rem) !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-4157f56-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-4157f56-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-e81af2b\" id=\"strong-medic-has-an-app-strong\" data-block-id=\"e81af2b\"><h3 class=\"stk-block-heading__text\"><strong>\u00a1MEDIC tiene una aplicaci\u00f3n!<\/strong><\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-5ae1f8a\" id=\"schedule-your-appointments-and-review-your-previous-donations-and-test-results-a-href-https-qrco-de-bd-fd-gd-target-blank-rel-noreferrer-noopener-download-for-apple-or-android-a\" data-block-id=\"5ae1f8a\"><h5 class=\"stk-block-heading__text\">Programe sus citas y revise sus donaciones anteriores y los resultados de sus pruebas.&nbsp;<a href=\"https:\/\/qrco.de\/bdFDGd\" target=\"_blank\" rel=\"noreferrer noopener\">Descargar para Apple o Android.<\/a><\/h5><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-f8924dd\" data-block-id=\"f8924dd\"><style>.stk-f8924dd {margin-bottom:0px !important;}<\/style><p class=\"stk-block-text__text\"><strong>\u00bfC\u00f3mo descargo la aplicaci\u00f3n?<\/strong><\/p><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>La aplicaci\u00f3n est\u00e1 disponible en la App Store de Apple y en Google Play Store. Busque MEDIC.<br>Centro Regional de Sangre. La aplicaci\u00f3n es gratuita y se puede descargar sin costo alguno.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-a6ff580\" data-block-id=\"a6ff580\"><style>.stk-a6ff580 {margin-bottom:0px !important;}<\/style><p class=\"stk-block-text__text\"><strong>\u00bfC\u00f3mo inicio sesi\u00f3n en la aplicaci\u00f3n?<\/strong><\/p><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Debes haber donado sangre al menos una vez en MEDIC. Crea una cuenta en l\u00ednea o a trav\u00e9s de la aplicaci\u00f3n con tu identificaci\u00f3n de donante.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-a15e281\" data-block-id=\"a15e281\"><style>.stk-a15e281 {margin-bottom:0px !important;}<\/style><p class=\"stk-block-text__text\"><strong>\u00bfCu\u00e1ndo y c\u00f3mo obtengo mi identificaci\u00f3n de donante?<\/strong><\/p><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Deber\u00edas haber recibido tu identificaci\u00f3n de donante por correo electr\u00f3nico 24 horas despu\u00e9s de tu primera<br>donaci\u00f3n. Pida ayuda al personal de MEDIC si no conoce su identificaci\u00f3n de donante.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-b6728a9\" data-block-id=\"b6728a9\"><style>.stk-b6728a9 {margin-bottom:0px !important;}<\/style><p class=\"stk-block-text__text\"><strong>La aplicaci\u00f3n dice que mi informaci\u00f3n es incorrecta.<\/strong><\/p><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Si no puede iniciar sesi\u00f3n o crear una cuenta, normalmente se debe a que las credenciales son incorrectas.<br>P\u00f3ngase en contacto con el personal de MEDIC para asegurarse de que no haya errores ortogr\u00e1ficos en su<br>nombre o una fecha de nacimiento incorrecta en el sistema MEDIC.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-bc36f41\" data-block-id=\"bc36f41\"><style>.stk-bc36f41 {margin-bottom:0px !important;}<\/style><p class=\"stk-block-text__text\"><strong>Los resultados de mis pruebas no son correctos o faltan.<\/strong><\/p><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>En ocasiones, un problema con su donaci\u00f3n impedir\u00e1 que MEDIC reciba su<br>niveles de colesterol.<\/li>\n\n\n\n<li>Si no completaste la donaci\u00f3n, los resultados de la prueba no aparecer\u00e1n.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-0dec446\" data-block-id=\"0dec446\"><style>.stk-0dec446 {margin-bottom:0px !important;}<\/style><p class=\"stk-block-text__text\"><strong>El c\u00f3digo de barras no funciona.<\/strong><\/p><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>En este momento, las plataformas de MEDIC no pueden conectarse para que el c\u00f3digo de barras funcione.<\/li>\n\n\n\n<li>MEDIC avisar\u00e1 a los donantes una vez que esta funci\u00f3n est\u00e9 disponible.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-2403042\" data-block-id=\"2403042\"><p class=\"stk-block-text__text\">Las preguntas pueden dirigirse a contact@medicblood.org.<\/p><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-620b832\" data-block-id=\"620b832\"><p class=\"stk-block-text__text\">Descargar esta p\u00e1gina en formato PDF<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-button-group stk-block-button-group stk-block stk-232983a\" data-block-id=\"232983a\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-button-group\">\n<div class=\"wp-block-stackable-button stk-block-button stk-block stk-cfa19eb\" data-block-id=\"cfa19eb\"><style>.stk-cfa19eb .stk-button{padding-right:var(--stk--preset--spacing--50, 1.5rem) !important;padding-left:var(--stk--preset--spacing--50, 1.5rem) !important;border-top-left-radius:var(--stk--preset--border-radius--full, 9999px) !important;border-top-right-radius:var(--stk--preset--border-radius--full, 9999px) !important;border-bottom-right-radius:var(--stk--preset--border-radius--full, 9999px) !important;border-bottom-left-radius:var(--stk--preset--border-radius--full, 9999px) !important;}<\/style><a class=\"stk-link stk-button stk--hover-effect-darken\" href=\"https:\/\/medicblood.org\/wp-content\/uploads\/2025\/08\/Donor-App-FAQs.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"stk-button__inner-text\">Descargar esta p\u00e1gina en formato PDF<\/span><\/a><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>MEDIC has an App! Schedule your appointments and review your previous donations and test results.&nbsp;Download for Apple or Android. How do I download the app? How do I sign into the app? When and how do I get my donor ID? The app says my info is incorrect. My test results aren\u2019t correct or are [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-8184","page","type-page","status-publish","hentry"],"blocksy_meta":{"has_hero_section":"default","content_style_source":"inherit","vertical_spacing_source":"custom","content_area_spacing":"none","styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6},"hero_section":"type-2","page_title_bg_type":"custom_image","custom_hero_background":{"attachment_id":238,"url":"https:\/\/medicblood.org\/wp-content\/uploads\/2025\/07\/header_bkg-1024x382.jpg"},"pageTitlePadding":{"state":1,"values":[{"value":"25","unit":"px"},{"value":"auto","unit":""},{"value":"25","unit":"px"},{"value":"auto","unit":""}],"custom":""},"pageTitleOverlay":{"background_type":"color","background_pattern":"type-1","background_image":{"attachment_id":null,"x":0,"y":0},"gradient":"linear-gradient(135deg,rgba(6,147,227,1) 0%,rgb(155,81,224) 100%)","background_repeat":"repeat","background_size":"auto","background_attachment":"scroll","patternColor":{"default":{"color":"#e5e7ea"}},"overlayColor":{"default":{"color":"CT_CSS_SKIP_RULE"}},"backgroundColor":{"default":{"color":"var(--theme-palette-color-1)"}}},"hero_alignment2":"start","pageTitleFontColor":{"default":{"color":"var(--theme-palette-color-8)"}},"hero_height":"200px","hero_elements":[{"id":"custom_title","enabled":true,"heading_tag":"h1","title":"Inicio","__id":"mhuxjFCVdBkJt-FljBfp2"},{"id":"custom_description","enabled":false,"description_visibility":{"desktop":true,"tablet":true,"mobile":false},"__id":"hi096LoiRzfnNS1lBKLAr"},{"id":"custom_meta","enabled":false,"meta_elements":[{"id":"author","enabled":true,"label":"By","has_author_avatar":"yes","avatar_size":25},{"id":"post_date","enabled":true,"label":"On","date_format_source":"default","date_format":"M j, Y"},{"id":"updated_date","enabled":false,"label":"On","date_format_source":"default","date_format":"M j, Y"},{"id":"categories","enabled":false,"label":"In","style":"simple"},{"id":"comments","enabled":true}],"page_meta_elements":{"joined":true,"articles_count":true,"comments":true},"__id":"4b1cwZ1kLZJ-j85_xG2lY"},{"id":"breadcrumbs","enabled":false,"__id":"r3kFEXLsh1BcRNyNYuHRQ"},{"id":"content-block","enabled":false,"__id":"yk5fVOSwgYWUzOM9onelN"}]},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Donor App FAQs - Medic Blood<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/medicblood.org\/es\/donor-app-faqs\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Donor App FAQs - Medic Blood\" \/>\n<meta property=\"og:description\" content=\"MEDIC has an App! 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